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Maintenance & Support

Security UpdatesPerformance Monitoring24/7 Support

Ongoing website maintenance, updates, and technical support to keep your digital presence secure and running smoothly.

Peace of Mind for Your Website

Your website needs ongoing care to stay secure, fast, and functioning perfectly. Our maintenance and support services handle all the technical details so you can focus on your business. From security updates to performance optimization, we ensure your digital presence remains reliable and protected 24/7.

How We Work

Support Services

Proactive maintenance that prevents problems before they happen

1

Maintenance Plan

Creating a customized maintenance schedule based on your needs.

2

Regular Updates

Implementing security patches, plugin updates, and performance optimizations.

3

Monitoring & Backups

24/7 uptime monitoring, security scanning, and automated daily backups.

4

Support & Reporting

Priority support access and detailed monthly reports on site health.

Why Choose Us

Maintenance Benefits

Why ongoing website care matters

Security Protection

Regular security updates and monitoring protect against vulnerabilities and threats.

Maximum Uptime

Proactive monitoring catches and fixes issues before they impact your visitors.

Peak Performance

Regular optimization keeps your site running fast as content and traffic grow.

Data Protection

Automated backups ensure your data is always safe and recoverable.

Priority Support

Fast response times when you need help, with guaranteed SLAs for urgent issues.

Cost Savings

Prevent expensive emergency fixes with regular maintenance and proactive monitoring.

Features & Capabilities

Complete Maintenance & Support Services

Security & Updates

Keep your site secure with regular updates, malware scanning, and security hardening.

WordPress/plugin updates
Security patches
Malware scanning
SSL monitoring
Firewall management

Performance Optimization

Maintain peak speed with database optimization, cache management, and performance tuning.

Database optimization
Cache management
Image optimization
Code optimization
CDN management

Backup & Recovery

Automated daily backups with quick restoration if anything goes wrong.

Automated daily backups
Offsite storage
One-click restoration
Version history
Disaster recovery

Monitoring & Reporting

24/7 monitoring with detailed monthly reports on site health and performance.

Uptime monitoring and alerts
Performance monitoring
Traffic and analytics review
Monthly maintenance reports
Proactive issue detection
Technology Stack

Maintenance Tools

Professional tools for reliable site maintenance

WordPress MaintenanceSecurity MonitoringPerformance OptimizationBackup ServicesUptime MonitoringUpdatesBug FixesCDN Management
Questions & Answers

Maintenance & Support FAQ

Everything you need to know about our support services

Our maintenance plans include regular updates (WordPress core, plugins, themes), security monitoring and malware removal, performance optimization, uptime monitoring, regular backups, and monthly reports. You also get priority technical support with guaranteed response times. We can customize plans based on your specific needs.

Critical issues (site down, security breach) get immediate response - typically within 1 hour. High-priority issues are addressed within 4 business hours. Standard requests are handled within 24-48 hours. All maintenance plans include defined SLAs with guaranteed response times appropriate to issue severity.

Yes! We can take over maintenance for any website built with modern technologies like WordPress, React, Next.js, or other popular frameworks. We start with a comprehensive audit to understand your site's structure, identify any issues, and create an optimized maintenance plan.

Our uptime monitoring immediately alerts us of any downtime. We investigate and resolve the issue as quickly as possible. For maintenance plan clients, we maintain regular backups and can restore your site if needed. We also provide post-incident reports explaining what happened and steps taken to prevent recurrence.

Protect Your Website

Reliable maintenance and support services to ensure your website stays secure and up-to-date.

Let's Work Together

Ready to bring your project to life? Get in touch and let's discuss how we can help.

Schedule a Call

Prefer to talk? Book a free 30-minute consultation to discuss your project.

Fast Response Time

We typically respond within 24 hours. For urgent inquiries, please include 'URGENT' in your subject line.

Web Works - Professional Web Development & Design Agency