Privacy Policy

1. Introduction

This Privacy Policy explains how Mario Himmelfreundpointner OÜ ("we", "us", "our") collects, uses, and protects your personal data when you use our website and services. We are committed to protecting your privacy and complying with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

2. Data Controller

3. Data We Collect

We collect the following types of personal data:

• Contact Information: Name, email address, phone number, and company details when you fill out our contact form.
• Technical Data: IP address, browser type, device information, and pages visited when you browse our website.
• Communication Data: Content of messages you send us through contact forms or email.
• Cookie Data: Information stored through cookies as detailed in our Cookie Policy section below.

4. How We Use Your Data

We process your personal data for the following purposes: (a) to respond to your inquiries and provide our services; (b) to improve and optimize our website; (c) to comply with legal obligations; (d) to protect our legitimate interests and rights. The legal basis for processing is your consent (Article 6(1)(a) GDPR), contract performance (Article 6(1)(b) GDPR), or our legitimate interests (Article 6(1)(f) GDPR).

5. Cookies and Tracking Technologies

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly (e.g., session cookies, cookie consent preferences).
• Analytics Cookies (Google Analytics): We use Google Analytics to analyze how visitors use our website. Google Analytics collects information such as your IP address (anonymized), pages visited, time spent on pages, browser type, device information, and referring website. This data is transmitted to and stored by Google on servers in the United States. Google may also use this data for its own purposes. You can opt-out by declining analytics cookies in our cookie banner or by installing the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout). Learn more in Google's Privacy Policy: https://policies.google.com/privacy
• Bot Protection (Google reCAPTCHA): We use Google reCAPTCHA v3 to protect our contact forms from spam and abuse. reCAPTCHA collects hardware and software information, such as device and application data, and sends it to Google for analysis. The information collected is used to determine whether you are a human or a bot. This data is subject to Google's Privacy Policy (https://policies.google.com/privacy) and Terms of Service (https://policies.google.com/terms). By using our contact forms, you consent to the processing of data by Google in the manner and for the purposes set out above.

6. Data Sharing and Third Parties

We do not sell your personal data. We may share data with trusted service providers who help us operate our website and provide our services (e.g., hosting providers, email services). These providers are contractually obligated to protect your data and only use it as instructed. We may also disclose data if required by law or to protect our legal rights.

7. Your Rights

Under GDPR, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability and to object to processing

8. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law. Contact form submissions are typically retained for 2 years. Technical data is retained for up to 12 months.

9. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at: info@web-works.io or Mario Himmelfreundpointner OÜ, Sepapaja tn 6, 15551 Tallinn, Estonia.